| Quantity | Service | Service Type |
| Included | Enterprise Advisory Support Hours As-needed | Advisory Services |
| Included | Enterprise Azure Problem Resolution Hours Asneeded | Problem Resolution Support |
| Included | Enterprise On-demand Assessment | On-Demand Assessment |
| Included | Enterprise On-Demand Assessment - Setup and Config Service As-needed | On-Demand Assessment Remote |
| Included | Enterprise On-Demand Education | On-Demand Education |
| Included | Enterprise Online Support Portal | Administrative |
| Included | Enterprise Problem Resolution Hours As-needed | Problem Resolution Support |
| Included | Enterprise Reactive Support Management | Service Delivery Management |
| Included | Enterprise Service Delivery Management | Service Delivery Management |
| Included | Enterprise Webcasts As-Needed | Webcast |
| Included | Reactive Enabled Contacts | Problem Resolution Support |
| Included | Service Delivery Management Extended | Service Delivery Management |
| 1 ea | Onboarding Accelerator - Deployment and Migration Assistance for Skype for Business - Add On | Onboarding Services |