Service Agreement/FEI Talos Arctica

Kort beskrivelse

Service agreement for 3 years with option for additional 3 years that include: — software updates that improve the functionality of the current software, — service of microscope, computers + server and cameras (FEI Falcon III, FEI Ceta), — preventive maintenance, — additional service visits, — remote helpdesk, — original manufacturer spare parts. Local IT departments have access to the support computer for (external) network configuration purposes. Internal networking (to the microscope controller) remains the responsibility of service provider.