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Customer Experience Surveys & Insights Tool
Information
Bekendtgørelsestype
 
Type
Procedure
Offentligt udbud
Forventet opstart af tilbudsprocessen
Forventet slutdato for tilbudsprocessen
Offentliggørelse
04-06-2024 06:24 (GMT+02:00)
Tidsfrist
03-06-2024 23:59 (GMT+02:00)
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Indkøber
Ordregiver
AB Svenska Spel
AB Svenska Spel
Afdeling
Kontakt
David Shacham
David Shacham
Addresse
62180
Visby
Sverige
CVR nr
556460-1812
Hjemmeside
www.svenskaspel.se
Tidsfristen er overskredet
Kort beskrivelse
Our ambition at Svenska Spel is to have the best customer experience and to do so we need to be customer centric, and data driven. Without proper measurement tools and related data foundation we have a hard time to reach our goals and ambitions in this area. Without enough capability we cannot efficiently measure the full customer experience and keep a good enough continuity in our measurements in order to continuously improve.
For more information, see the Tender documents.
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Samtliga bifogade dokument.zip
1,59 MB
Tender Documents Svenska Spel.docx
231 KB
Appendix 0 - Framework Agreement.docx
86 KB
Appendix 0.1 - Template for Data Processing Agreement.docx
66 KB
Appendix 2 - Svenska Spel Supplier Code of Conduct.docx
67 KB
Appendix 3 - Requirements regarding the Services.docx
133 KB
Appendix 3.1 - Architectural diagrams.docx
714 KB
Appendix 4 - Price matrix.xlsx
38 KB
Appendix 5 - Information Security Requirements.docx
131 KB
Appendix A - Self declaration for economic operators.docx
108 KB
Appendix B - Additional information on grounds for exclusion.docx
100 KB
Appendix C - Solemn Declaration _ supporting document.docx
99 KB
Questions & Answers - Rev A.docx
169 KB
Questions & Answers - Rev B.docx
170 KB
Questions & Answers - Rev C.docx
105 KB
Questions and answers.pdf
26 KB
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