Customer Experience Surveys & Insights Tool

Information

Offentligt udbud
04-06-2024 06:24 (GMT+02:00)
03-06-2024 23:59 (GMT+02:00)

Indkøber

AB Svenska Spel AB Svenska Spel
David Shacham David Shacham
62180 Visby
Sverige
556460-1812

Tidsfristen er overskredet

Kort beskrivelse

Our ambition at Svenska Spel is to have the best customer experience and to do so we need to be customer centric, and data driven. Without proper measurement tools and related data foundation we have a hard time to reach our goals and ambitions in this area. Without enough capability we cannot efficiently measure the full customer experience and keep a good enough continuity in our measurements in order to continuously improve.

For more information, see the Tender documents.

Filer

Navn Størrelse
Samtliga bifogade dokument.zip 1,59 MB
Tender Documents Svenska Spel.docx 231 KB
Appendix 0 - Framework Agreement.docx 86 KB
Appendix 0.1 - Template for Data Processing Agreement.docx 66 KB
Appendix 2 - Svenska Spel Supplier Code of Conduct.docx 67 KB
Appendix 3 - Requirements regarding the Services.docx 133 KB
Appendix 3.1 - Architectural diagrams.docx 714 KB
Appendix 4 - Price matrix.xlsx 38 KB
Appendix 5 - Information Security Requirements.docx 131 KB
Appendix A - Self declaration for economic operators.docx 108 KB
Appendix B - Additional information on grounds for exclusion.docx 100 KB
Appendix C - Solemn Declaration _ supporting document.docx 99 KB
Questions & Answers - Rev A.docx 169 KB
Questions & Answers - Rev B.docx 170 KB
Questions & Answers - Rev C.docx 105 KB
Questions and answers.pdf 26 KB

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