A customer service system

Information

Negotiated procedure
1/11/2018 9:18 AM (GMT+01:00)
2/9/2018 12:00 PM

Buyer

ENTUR AS ENTUR AS
Kenneth Nils Woodward
Schweigaards gate 23
OSLO0191 Oslo
Norway
917 422 575

Closing date has passed.

Short description

Entur AS invites tenderers to a pre-qualification in a contract competition.

Betjent Service in Entur AS comprises a call centre at 2 locations (Lillehammer and Trondheim), 5 manned stations (Oslo S., Oslo Airport, Trondheim S., Stavanger and Bergen). Betjent Service helps the traveler through Entur Call centre and as service hosts at manned stations.

Entur AS intends to establish a new customer service system The scope of the contract includes procurement of systems, implementation and maintenance thereof in the agreement period.

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