Statnett SF wishes to outsource the tasks and activities performed in connection with handling incoming invoices. The service is to be performed in Statnetts ERP system via remote access. The service shall be delivered according to defined quality criteria and defined service levels. The outsourcing applies to all inbound invoices in all approved formats; e-invoice, invoice received per. E- mail and pr. mail. Service Provider shall be responsible for supplier training and internal follow-up to achieve the highest possible level of automatic flow of invoice in today's ERP system.