RFI — Service Outsourcing of First Line for Modernisert Folkeregister [Modernised National Register]

Information

01 - Prior information notice
Not applicable
11/26/2019 9:46 AM (GMT+01:00)

Buyer

Skatteetaten Skatteetaten
Finn Bjarne Østby Finn Bjarne Østby
Postboks 9200 Grønland
0134 Oslo
Norway
974761076

Short description

Skatteetaten [the Norwegian Tax Administration] is responsible for the administration of Folkeregistret [the National Register] as a National Joint Component. An IT solution is being developed and will be available 24/7, with an uptime of 99,8 %. The Norwegian Tax Administration is in a process where we want to map the possibilities in the market regarding service outsourcing of first line user-support in order to expand the opening hours from normal work hours on all business days, to cover 24/7 availability all days of the year.

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