Card Solution Agreement

Short description

i) Background and purposes:

The Contracting Entity is responsible for nation-wide ticketing and journey planning for all public transport in Denmark. The Contracting Entity is owned by the national state railways (DSB) as well as all regional public transport authorities and the Copenhagen Metro. The Contracting Entity is mandated by law to make a digital transition of its services over the next few years.

With the launch of the RejseBillet App in August 2023 and the launch of Rejsekort as an App in 2024, it is expected that up to 90% of existing Rejsekort customers will use the new apps as they are expanded with ticket types and features.

This tender concerns the remaining 300,000-400,000 current Rejsekort customers (external end users), who for various reasons are being challenged by the introduction of the new app-based sales channels, and thus require a non-app solution.
The non-app solution is currently called "IDL".

The main purpose of the Card Solution Agreement is the procurement and distribution of Cards to the IDL Solution as well as to the SUSY Solution.


ii) The Card Solution Agreement
The Card Solution Agreement covers delivery of Goods and Services.

The Deliveries include the following:

A) Goods
Cards and Stationaries

B) Services
Services means Services provided by the Supplier as part of the Card Solution Agreement. Services include: The initial setup of the Card Solution, Order Handling, Order Distribution, Creating and Editing, Consultancy Services, and Exit Services.


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The Supplier on the Card Solution is not guaranteed any minimum purchase under the Card Solution Agreement, and estimates stated in the tender material are therefore not undertaking on the part of the contracting entity to make a minimum purchase under the Card Solution Agreement.