NRK MA3227/19E Servicedesk og klienttjenester

Information

Publication date

7/4/2019 4:20 PM (GMT+02:00)

Closing date

10/25/2019 12:00 PM (GMT+02:00)

Questions closing date

10/15/2019 12:00 PM (GMT+02:00)

Buyer

Name

Norsk rikskringkasting AS

Department

Contact

Thor Anders Mathisen

Address

Bjørnstjerne Bjørnsons plass 1
Post: RC12, Boks 8500 Majorstuen, N-0340 Oslo, Norway
0340 OSLO
Norway

Org. number

976390512

Website

www.nrk.no

Closing date has passed.

Short description

Denne delen gjelder for de kvalifiserte og inviterte tilbydere.

Denne anskaffinga gjeld for den første kategorien; servicedesk- og klienttenester. NRK ønskjer å inngå avtale med ein samarbeidspartnar som kan levere begge tenestene.

Files (click "Show interest" to get access)

Name	Size
Appendix 1 attachment 1 - IT-instruks for NRK.pdf	69 KB
Appendix 1 attachment 3 - Glossary.pdf	118 KB
Appendix 1 attachment 4 - Individual task descriptions.xlsx	21 KB
Appendix 1 attachment 5 - Main wage scale (hovedlønnstabell).pdf	471 KB
Appendix 1 attachment 6 - Collective bargaining agreement (tariffavtale).pdf	221 KB
Appendix 1 attachment 7 - Collective agreement part B (overenskomstavtalen del B).pdf	309 KB
Appendix 1_Customer requirements specification.pdf	10.68 MB
Appendix 2_Contractor solution specification.docx	1.04 MB
Appendix 3 attachment 1 - Overview of client portfolio.xlsx	22 KB
Appendix 3 attachment 2 - Overview of software.xlsx	49 KB
Appendix 3_Description of what is to be operated.pdf	5.42 MB
Appendix 4_Project and progress plan for the establishment phase.docx	432 KB
Appendix 5_Service level with standardised compensations.docx	410 KB
Appendix 6 attachment 1 - Self declaration on wages and working conditions.doc	48 KB
Appendix 6_Administrative provisions.docx	414 KB
Appendix 7 attachment 1 - Price sheet.xlsx	38 KB
Appendix 7_Total price and pricing provisions.docx	391 KB
Appendix 8_Changes to the general contractual wording.docx	378 KB
Appendix 9_Changes subsequent to the conclusion of the Agreement.docx	370 KB
Appendix 10_ Standard terms and conditions for third-party deliveries.docx	370 KB
Bridging agreement.docx	69 KB
Data processing agreement.docx	41 KB
NRK-MA3227-19E_Tender Provisions.pdf	1.83 MB
SSA-D Generell avtaletekst_2018-english.docx	140 KB

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NRK MA3227/19E Servicedesk og klienttjenester - tilbudsfase