The ISS Group was founded in Copenhagen in 1901 and has since grown to become one of the leading Facility Services companies in the world. ISS offers a wide range of services within the following business areas: cleaning services, support services, property services, catering services, security services and facility management services. The ISS Group’s revenue amounted to DKK 74 billion in 2010 and ISS now has more than 520,000 employees in over 50 countries across Europe, Asia, North America, South America and Pacific, serving thousands of both public and private sector.
In Norway ISS Facility Services sells our MPO service to those of its customers who want to run a bidding process on their purchases.
For ISS it is important that the procurement process is well documented and implemented in accordance with the company's procurement guidelines.
"The feedback from the suppliers is that they save a lot of time on delivering the bids online, and that they feel they have a fair chance of winning the contract when everyone gets the same information. We also see a clear advantage in that you can re-use the information and collect all the documents in one place,“ says Bjørånesset.
Example of competition through Mercell
- An ISS-department delivers fruit baskets to their customers, and purchase annually 15,000 baskets. This delivery was published through Mercell. We received six bids and found a new supplier with the right quality and 45% lower price.